Contact Us | USPS

A man sitting at a computer looking at the computer screen.

Find the best way to get help and connect with USPS®. Fill out a short form or get tips to fix some of the most common issues right from your computer.

If you still need more help, see the contact information for technical support, Postal Store orders, and more.

A man sitting at a computer looking at the computer screen.

Use our online form to answer a few questions about your issue. Please provide as much detail as you can.

Find the nearest USPS location by city and state or ZIP Code™. Get contact information, hours, and more.

Postal facilities are closed on federal holidays. See a list of all upcoming USPS holidays and events.

Connect with our customer service representatives to help resolve your issue and get back on track.

Email: USPS® Customer Service
Call: 1-800-ASK-USPS® (1-800-275-8777)

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Federal Communication Commission (FCC) Telecommunications Relay Services (TRS) –
TTY Access for Deaf & Hard of Hearing

Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can connect with USPS by using the FCC’s TRS program:

Access your state’s telecommunications relay service (TRS) to make TTY calls by dialing 7-1-1 or

  1. Go to the FCC's TRS by State and Territories page.
  2. Select your state or territory from the alphabetical listing.
  3. Find the "TRS Telephone Numbers" section to get the specific number you need.

For more details and a full list of services, go to FCC Telecommunications Relay Services.

The Technical Support team can help when a website application or form doesn't work properly. If you have trouble using one of the following, please give us a call.

  • Click-N-Ship®
  • File a Claim
  • PO Boxes
  • The Postal Store®
  • USPS accounts

1-800-344-7779

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

Informed Delivery Support
If you need help with your Informed Delivery service, please email Informed Delivery User Support.

To see the most recent status of your packages, enter your tracking number in any search box on USPS.com.

NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking®. If you’d like to speak with a representative about another issue with your package, please call us.

1-800-222-1811

Hours of Operation
Monday – Friday 8 AM – 8:30 PM ET
Saturday 8 AM – 6 PM ET

To get help with stamps or other USPS merchandise, please see the following resources:

Call or email with questions about stamps or orders placed online through The Postal Store®.
1-844-737-7826
sfsdelivery.confirmation@usps.gov

Hours of Operation
Monday – Friday 8 AM – 4:30 PM ET
Closed Saturdays, Sundays, and Postal Holidays

Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order.
1-800-610-8734

Hours of Operation
Monday – Friday 7 AM – 11 PM ET
Saturday 7 AM – 6 PM ET

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Contact Us | USPS