Finding Your User ID on ASUSTOR NAS

Introduction

In this guide, we will walk you through the process of locating your user ID on an ASUSTOR Network-Attached Storage (NAS) device. Understanding how to find and manage your user IDs is crucial for securing and efficiently using your NAS.

What is a User ID?

A User ID, also known as an ASUSTOR ID, is a unique identifier assigned to you by ASUSTOR when you register your product or create an account on their platform[1]. It's used to access various services and features provided by ASUSTOR, such as cloud syncing, remote access, and app downloads.

Finding Your User ID

1. Check the NAS Web Interface

The easiest way to find your user ID is through the NAS web interface (also known as ADM - ASUSTOR Data Master)[2].

a. Open a web browser on any device connected to your network.
b. Type http://<your_NAS_IP> in the address bar and press Enter. Replace <your_NAS_IP> with your NAS's IP address. If you don't know your NAS's IP, see [How to find my NAS IP?][1].
c. Log in using your administrator account credentials.
d. Once logged in, look at the top-right corner of the screen. You should see your User ID displayed next to your username[3].

2. Check Your ASUSTOR Account

If you can't find your user ID through the NAS web interface or if it's not displaying correctly, you can check it on the ASUSTOR official website.

a. Go to the [ASUSTOR Official Website][4].
b. Click on 'Sign In' at the top-right corner of the page.
c. Log in using your ASUSTOR account credentials (email and password).
d. Once logged in, you should see your User ID displayed next to your username[5].

Troubleshooting Common Issues

Can't Find Your User ID?

If you're still having trouble finding your user ID, it might be due to one of the following reasons:

  • You haven't registered your NAS: To use most ASUSTOR services and features, you need to register your NAS device. See [How do I register an ASUSTOR product and obtain an ASUSTOR ID?][6] for more information.
  • You're not logged in as the administrator: Only the administrator account can view user IDs on the NAS web interface[7].
  • Your browser is caching old data: Try clearing your browser cache or using a different browser to ensure you're seeing the latest information.

Can't Log In?

If you're having trouble logging in to your ASUSTOR account, check out this [Reddit thread][8] for common solutions and troubleshooting steps.

Conclusion

Finding your user ID on an ASUSTOR NAS is a straightforward process. Whether you're checking it through the NAS web interface or your ASUSTOR account, it's crucial to keep track of this information for secure and efficient use of your NAS device. If you encounter any issues, don't hesitate to consult ASUSTOR's official support resources or their active community forums.